Fabrique B is committed to delivering a high quality product.
We always pay attention to the humidity levels in each piece of wood that we select in the manufacturing process. Remember that wood is a natural product which reacts to its environment and its initial role is to ensure the flow of sap from the roots to the leaves. So it is normal that your product is slightly affected by changes in seasons/temperature.
Furthermore, some conditions such as humidity, heat, water etc. may influence the stability of wood. Each of Farique B’s artworks is delivered along with maintenance instructions for cleaning and storage.
Inadequate maintenance or improper storage can damage the product.
When you receive your order, if you are not 100% satisfied, please contact us immediately and a member of our team will be happy to help.
Please note that no exchange or refund will be applicable if:
Inadequate maintenance is performed;
The product is improperly stored;
Burns or marks are left on the product by hot pots;
Scratches left by knives or other kitchen tools are visible;
Damages occured due to accidental fall.
If your purchase requires any maintenance, contact us and we will be pleased to present you the services offered, such as sanding, polishing, waxing etc ...